If you have a medical condition that we should be aware of (including allergies to medicines), please inform the Assistant Dean/Registrar prior to your departure for Florence. You can always speak to the Interim Dean of Students or the Assistant Dean /Registrar about any personal problems you may be experiencing. Professional counselors who speak English can also be recommended. The US government provides a list of English speaking doctors and medical facilities in Florence.
SACI keeps a list of English-speaking doctors in a wide range of specializations.
In an emergency, head for the Pronto Soccorso (Emergency Room) station located in the front of all major hospitals (see list below). There is also a station to the right of the Duomo façade. Italian doctors are well qualified and will be able to provide aid, even if a translator is not available.
In emergency cases, you will always be treated in public Italian hospitals, regardless of health coverage. Do not hesitate to go to a hospital if needed! If necessary, one of the administrative staff will accompany you to the hospital to help you with the entire procedure and to translate. Keep the emergency SACI numbers handy for assistance during non-office hours.
Santa Maria Nuova (just down the road from the SACI Jules Maidoff Palazzo for the Visual Arts)
Piazza Santa Maria Nuova 1, tel. 055-69381. The Pronto Soccorso is free for emergencies and they speak English.
Viale Morgagni 85, tel. 055 794111. The Pronto Soccorso is free for emergencies and they speak English.
Istituto Ortopedico Toscano
Viale Michelangelo 41, tel. 055 6937249
Alcoholics Anonymous and Al-Anon
St. James American Church, Via Rucellai 9. A.A. meetings last an hour and are held on Tuesday & Thursday 1:30pm, Wednesday & Friday 7:00pm, Saturday 5:00pm. Al-Anon meets on Thursdays 7:30 pm. For more information see: https://alcoholics-anonymous.eu/meetings/florence-group-2/ or call the church at 055-294417.
Artemisia (Women’s Center Against Domestic Violence)
Via Mezzetta 1 int, tel. 055 602311. All services free of charge.
In Italy a drug store is called farmacia. Look for the neon green cross which indicates a pharmacy. Pharmacists in Italy go through intensive training and are usually qualified to give medical advice on minor ailments. Try to fill prescriptions BEFORE you come to Italy, as it is sometimes difficult to fill a foreign prescription. Pack medication in your carry-on if you need it often. In order to avoid having trouble getting medicines through customs, it may be helpful to have a copy of the original prescription with you.
In Italy, all over-the-counter medicines have a red label on the packet, with the words "Farmaco senza obbligo di ricetta" (over-the-counter medicine): this means that you can purchase them without a doctor's prescription and without being examined by a doctor.
On each pharmacy door, there is a list of the closest “farmacie di turno” (pharmacies open at night or Sundays/holidays).
Farmacia Roma (near SACI's main building, Palazzo dei Cartelloni)
Via de' Conti 20/r, tel. 055 211980
Farmacia dell’Ospedale di Santa Nuova (near Palazzo Maidoff)
Piazza Santa Maria Nuova 1, tel. 055 69381